Sorry

I apologize for including you all in my anger.

I realize that the things I wrote in my previous e-mail were neither kind nor compassionate.

I am sure the couple who run that store are just doing the best they can to make a living and while I do not appreciate the lack of respect and kindness they exhibited toward me and my children, it doesn't make it right (nor is it particularly useful) to aim such ire and venom toward them.

I imagine that to them any incident that damages an item and reduces their profit is taking away from their livelihood. For whatever reasons, they do not seem to understand or appreciate the norms of etiquette and respect shop owners typically show their clientele.

My apologies. I hate being unkind and sadly I let my anger get the better of me.